How SingLobby handles your data, cookies, and privacy protection
Last updated May 26, 2026
This Privacy Notice for SingLobby by Albiemer Porte (doing business as SingLobby) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at email@singlobby.com.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information?
We do not process sensitive personal information such as racial or ethnic origins, sexual orientation, or religious beliefs.
Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms, and other outside sources when necessary.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties when required to operate our Services.
How do we keep your information safe?
We use reasonable security measures to protect your data, but no system is 100% secure over the internet.
What are your rights?
Depending on your location, you may have rights over your personal data including access, correction, or deletion.
How do you exercise your rights?
You can exercise your rights by contacting us at albiemerporte@gmail.com.
For full details, please review this Privacy Notice in full.
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express interest in our products, participate in activities, or contact us.
Personal Information Provided by You
The personal information we collect may include:
Sensitive Information
We do not process sensitive personal information.
Payment Data
We may collect data necessary to process payments if you choose to make purchases, such as payment references and transaction details. All payment processing is handled by GCash (QR payments).
You may review their privacy notice here: GCash Privacy Notice
All personal information you provide must be true, complete, and accurate.
Information Automatically Collected
We automatically collect certain information when you use our Services, such as IP address, browser type, device information, operating system, language preferences, and usage activity.
This information is used for security, analytics, and system improvement purposes.
Cookies and Tracking Technologies
We may use cookies and similar technologies to improve user experience and analyze platform usage.
Cookie information is available in our Cookie Notice: https://www.singlobby.com/privacy
Log and Usage Data
We collect service-related data such as IP address, device information, system activity, error reports, and usage behavior when you interact with our Services.
Device Data
We may collect information about the device you use, including hardware model, operating system, browser type, and application identifiers.
Location Data
We may collect approximate location data based on IP address or device settings to support core functionality. You may disable location access, but some features may not work properly.
Google API
Our use of Google APIs will comply with the Google API Services User Data Policy, including Limited Use requirements.
Information from Other Sources
We may collect limited information from public databases, marketing partners, and third-party sources to improve services and marketing relevance.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.
We process your personal information for the following purposes:
Account Creation and Management
We process your information to allow you to create and access your account, and to keep your account functioning properly.
Service Delivery
We process your information to provide and deliver the requested services, including access to SingLobby features and user-provided karaoke content.
Customer Support
We may process your information to respond to inquiries, troubleshoot issues, and provide support.
Administrative Communications
We may use your information to send important updates such as changes to terms, policies, or service-related announcements.
Payments and Transactions
We process information related to payments and transactions to manage and verify user payments made through GCash QR systems.
Security and Fraud Prevention
We process your information to maintain the safety and security of our Services, including monitoring for fraud and unauthorized access.
Service Improvement
We analyze usage data to improve system performance, features, user experience, and overall service quality.
Usage Analytics
We may analyze how users interact with SingLobby to understand trends and improve functionality.
Legal Compliance
We may process your information when required to comply with legal obligations, respond to legal requests, and protect our rights.
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer features and tools powered by artificial intelligence and similar technologies (collectively, "AI Products"). These tools are designed to enhance user experience and provide interactive and intelligent functionality within the SingLobby platform.
The terms in this Privacy Notice govern your use of AI Products within our Services.
Use of AI Technologies
We provide AI Products through third-party service providers ("AI Service Providers"), including Gemini, OpenRouter, and Groq. Your input, output, and related data may be processed by these providers to enable AI functionality.
For more details on data sharing, please refer to: Section 3: WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION
You must not use AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI features are used to support functionalities such as AI-assisted responses, system interactions, and user experience enhancements within SingLobby.
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in accordance with this Privacy Notice and our agreements with third-party providers. This ensures security and proper handling of user data during processing.
How to Opt Out
Users may opt out of AI-related data processing by contacting us using the contact information provided in this Privacy Notice.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We retain your personal information only for as long as it is necessary to provide our Services and fulfill the purposes described in this Privacy Notice, unless a longer retention period is required by law (such as tax, accounting, or legal obligations).
In general, we keep personal information for as long as a user maintains an active account with SingLobby.
When there is no longer a legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not immediately possible (for example, due to backup systems), we will securely store your data and isolate it from further processing until deletion becomes possible.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We implement reasonable technical and organizational security measures designed to protect the personal information we process. These measures are intended to help prevent unauthorized access, disclosure, alteration, or destruction of your data.
However, no method of electronic transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security against hackers, cybercriminals, or unauthorized third parties.
Any transmission of personal information to or from our Services is performed at your own risk. Users should access SingLobby only within secure and trusted environments.
In Short: We do not knowingly collect data from or market to individuals under 18 years of age.
SingLobby is not intended for use by children under the age of 18. We do not knowingly collect, solicit, or process personal information from individuals under 18 years old.
By using our Services, you confirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor using the Services with your consent.
If we become aware that personal information has been collected from a user under 18 years of age without appropriate consent, we will take reasonable steps to deactivate the account and remove the information from our records.
If you believe we may have collected information from a person under 18 years old, please contact us at: albiemerporte@gmail.com
In Short: Depending on your location, you may have the right to review, change, or terminate your account and personal information.
Withdrawing Your Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
You may withdraw your consent by contacting us through the information provided in: HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
Please note that withdrawing consent will not affect the legality of processing carried out before the withdrawal or any processing allowed under applicable laws.
Account Information
You may request to review, update, or terminate your account at any time by contacting us using the provided contact information.
Upon request, we may deactivate or delete your account and remove personal information from active systems. However, some information may be retained when necessary for fraud prevention, legal compliance, dispute resolution, or enforcement of our policies.
Cookies and Tracking Technologies
Most web browsers accept cookies by default. You may choose to disable or remove cookies through your browser settings, although doing so may affect certain features of the Services.
For more information, please review our Cookie Notice: https://www.singlobby.com/privacy
If you have questions regarding your privacy rights, you may contact us at: email@singlobby.com
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting that allows users to signal their privacy preference regarding online tracking.
Currently, there is no universal technology standard for recognizing and responding to DNT signals. As a result, SingLobby does not currently respond to DNT browser signals or similar automated tracking preference mechanisms.
If a recognized industry standard for online tracking is adopted in the future and we are required to follow it, we will update this Privacy Notice accordingly.
In Short: Yes, we may update this Privacy Notice as necessary to remain compliant with applicable laws and to reflect changes in our Services.
We may revise this Privacy Notice from time to time. When updates are made, the revised version will include an updated “Last updated” date at the top of this page.
If we make significant changes to this Privacy Notice, we may notify users through a visible notice on our Services or through direct communication when appropriate.
We encourage users to review this Privacy Notice regularly to stay informed about how we collect, use, and protect personal information.
If you have questions or comments about this Privacy Notice, you may contact us using the details below:
SingLobby by Albiemer Porte
Maligaya Street
Pasig City, Metro Manila 1610
Philippines
You may also contact us via email: email@singlobby.com
Based on applicable laws in your country, you may have the right to request access to the personal information we collect from you, request details about how it is processed, correct inaccuracies, or request deletion of your personal information.
You may also have the right to withdraw your consent to our data processing activities, subject to legal limitations.
To exercise these rights, you may contact us at: email@singlobby.com